Returns & Exchanges
At Bob Jane T-Marts, we want you to be completely satisfied with your fashion purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange your items within 30 days of delivery.
Initiate Your Return
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Package Your Items
Place the unworn clothing with original tags attached into the original shipping bag or a secure mailing box.
Attach Shipping Label
Print the prepaid shipping label provided in your email and secure it firmly to the outside of your return package.
Drop Off and Track
Hand your package to any authorized postal service carrier and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
